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Paying way too much for a buggy app. Have had multiple bugs that haven't been fixed for a few weeks now. However, I must say the account manager is very helpful but has her hands tied as development cant get bugs fixed.
UPDATE: Support takes a week to respond to questions.
Yotpo Eunice helped me solve my query in no time at all. They were very helpful and so far the platform has done everything we need it to!
John B was very helpful. Love the app and the customer service is outstanding. 100% worth the money! Highly recommended!
I needed some help integrating the product reviews on my website and Daniel had it sorted very quickly, all while on the chat service.
Yotpo is cool, but this rating is for Paul specifically. He helped me transfer my reviews from my old website, and I was a pain, but he was patient, kind and helpful. I LOVE YOU, PAUL!
Overall pretty good - reached the max on my plan very quickly so was a bit confused when I reached the max again quickly on the next plan up, but had it explained by customer service clearly and quickly. Will continue to use.
I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.
Thanks to Yotpo and especially to Eleen for her help.
I had a quick and efficient help, perfect.
The technician ELEEN was very professional !
Yotpo is the best as what it does. It is a premium service, with premium results.
Special Thanks to Mary Ann Team Leader and Mark, they are amazing and helped a lot with installation and transfers. Quick and careful customer service! Ronel R was also very helpful with my new queries.