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My experience using the Live Chat service with John G. has been great! They were very helpful and quick in answering my questions, and provided links to helpful articles that I can refer to in the future if I have any more questions.
Very impressed with this App, syncs really well with our website and attracts plenty of 5 star reviews. Technical support from John G is super quick!! We highly recommend Yopto :)
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!
I had difficulty with initial setup and the help was instant! Excited to see how this can improve on my existing review platform
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
I like that the app offers in-email reviews, I've already seen more reviews come through vs. from our other review email-campaign from a different app. Daniel P was so patient helping me upgrade my widget, saving me lots of time.
very helpful support
Thanks for your feedback, we really appreciate it.
John B and the Yotpo team were extremely helpful in importing my reviews from our old account to our new account to display on our Shopify store.
Thank you for the 5-star service guys :)
Daniel
Daniel P was responsive and quick with fixing an issue I had once I updated my theme. He wasted no time on helping me and I had one of the best customer service experiences because of him. Thank you!
Thanks for your feedback, we really appreciate it.
I've only had the app for one day, but it easily integrated into my Shopify Dawn theme. Waiting for my first handful of customers to get their reviews in to really see how this works. Also waiting to see how the email system works. However, had a great chat with Doner P this morning who was incredibly helpful in answering several questions I had, sending me several links to walk me through how to do things I needed help with etc. Giving 4 stars because it's only been a day and I'm waiting to see how it goes, but so far so good.
Daniel P was amazing!! He went through the issue and gave me ALL the details and fixed things. Super great customer experience!