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Great customer service from Daniel!!
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Great customer service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Will not uninstall from my store.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.
He sent me a Meet link to explain what i had to do. Very kind and useful!!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
rheant was amazing help
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I just got the app and the process to get my reviews from shopify to this app was very easy. I was on the Chat with Daniel who was very helpful :)
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Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven
Thanks for your feedback, we really appreciate it.
Rhenant was so helpful for finishing taking care of my case
We appreciate your feedback, thank you!
Extremely slow customer service response. And even when you get a response that doesn't mean that issue is resolved. I am still waiting for their response. I have been writing emails for the last 2 weeks for that particular issue. If I am lucky somebody will respond in 5 days
Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.