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Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Extremely slow customer service response. And even when you get a response that doesn't mean that issue is resolved. I am still waiting for their response. I have been writing emails for the last 2 weeks for that particular issue. If I am lucky somebody will respond in 5 days
Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Great app and great customer care. Thank you to Rhenant for assisting me :)
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Wonderful experience and VERY helpful service by Ruzsel John N .. took the time to personally upload my .csv file and fix any of the issues!! Wonderful support team!
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They offer amazing support, especially Ruzsel J. Love the app! :)
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Great customer support! and all around great app. I worked with Warley to help me get something resolved on the weekend and was helped out in no time.
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I was able to install the app for free, and integrating it with Shopify was incredibly easy. What stood out the most was the excellent chat support. A special thanks to Ruzsel J for providing quick and accurate answers to my questions. I'm looking forward to making the most out of this app moving forward. Thank you very much.
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Daniel P, very good person Yotpo customer support.
I think he is a very experienced person for yotpo customer support.
Thanks
Daniel P
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Exceptional Customer Service Experience with Arven .
I'm thoroughly impressed and grateful for such outstanding service.
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I'm happy with the assistance I'm receiving. Fast and useful.
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