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John B was very helpful!! 5 star indeed!!
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Very bad! The website says you can edit simple things within your brand kit and it will display those changes across email and on-site widgets. Until you try and then they say you need to upgrade to the most expensive plan to make the changes because those aren't included despite what the clear verbiage says. They do not want to help you, just upsell you.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Great customer service from Daniel!!
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Spoke with Arven about a challenge I had with installing the app and found him very helpful and knowledgeable. Problem fixed and highly recommended!
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Super helpful! Very easy to talk to.
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Great help from Ruzsel!
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The app is good, but the customer service takes way to long to get help. The help was good once connected but the wait was not acceptable.
Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven
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Will not uninstall from my store.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.
rheant was amazing help
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