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Great service and Ruzsel helped us immediately with the repositioning of the widget.
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Rhenant was super helpful!!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Nicole is terrific - very patient and kind in helping me update our newly installed reviews. Thank you for your quick efforts and solid work!
Absolutely brilliant app and I got immediate support from Sheen when I was struggling to add my reviews to my website. 100% recommend
Stephanie provided prompt assistance in adding star ratings to our new theme and customizing it for our needs.
not only a great app, but the service is what makes me stick to Yotpo. Arven S, from support helped me today and was incredible.
Great app. Used the free version for years, always liked the look, feel and functionality. The reviews really stand out. I finally ponied up for a paid version, and have been blown away by the excellent support via live chat - a special thanks to "Sugar Ray" on the Yotpo team for spending 2 hrs with me @2am lol. A company is only as good as the support they provide if something isn't going quite right or is tricky, and a heavily tweaked template can result in those tricky situations. Thx guys, will be installing in future builds, too.
Update 2023-01-25 - more great support, this time from Simoun Francis S. Yotpo isn't the cheapest option, but their customer service has saved me a ton of time and headaches, which has made it worth it.
Update 2024-08-25 - more great support, from Doner - thanks for the help buddy!
Update 2024-08-30 I was back for more upgrading, and Arven S made it quick and easy and gave me a little lesson in coding, too :)
Update 2024-10-22 Thanks Daniel P for the help via chat today!
Thanks Yotpo!
Functionality is exactly what we need - there are some glitches now and then but customer support is always fantastic. Have worked with John B and Doner a few times now and have always found a very quick and simple resolution.
Rhenant was super quick and helpful and resolved my issue right away. They are clearly very knowledgable about the system and I am excited to use Yotpo for our website.
Jeorge Kenneth V was very quick and helpful. Had all my questions answered in a matter of minutes and cleared the cache to help speed up the change I needed made.