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I love this app so far! Customer support is excellent and Manny really helped me out to sort some coding - fast and quick responses, very friendly. My reviews look fab!
I find this app a little pricey and it hasn't returned a high number of reviews for my business yet. 780 review requests sent, only 24 reviews received. But the support with integration has been amazing. So helpful.
Warly S was very helpful with the installation process! Warly was very knowledgeable and attentive during the entire process!
Thank you for sharing your thoughts with us!
Super helpful customer service! They quickly attended to my issue and helped me out. I'm pretty picky but they were very patient
Still getting used to it. However, getting people to actually do reviews by having automatic emails sent out really helps.
Very helpful Support Chat with Simoun Francis. Helped with some coding to get the reviews tab live which was way beyond my capability . All fully working within a few minutes of starting the chat. Fully recommend.
Had a second query which was also dealt with very professionally by Kenneth John M who even wrote some custom code to resolve our query.
Great all round support chat - friendly and knowledgeable.
I needed some help integrating the product reviews on my website and Daniel had it sorted very quickly, all while on the chat service.
Support was able to help me fix my review page and get it added to my website. It looks great. I look forward to using more features in the future.
We have continued to find ways in which we are able to communicate and listen to our customers, always striving to develop and perfect our product offering. Interacting with Yotpo has been a pleasure, and the customer service is fantastic. Ed helped us to further understand the email customization and policy settings. We are excited to be implementing on our site soon!
I added this app today and it shut me down before I could use it!!!!! My Shopify theme is Supply. My logo AND NAVIGATION MENU disappeared and it took hours for Shopify to find the bug. Do not install this app, or any other app, unless you are certain that their code will clealy integrate with your store theme.