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Nick is so professional， he resolves my problem and offers me some suggestions, Thank you, Nick， I will recommend to my friends, thank you Yotpo!
Very quick support right after the request! All issues fixed! App works correctly. Thanks again!!!!!
bin sehr zufrieden. auch der kundenservice ist top, die haben mir sehr gut weiter geholfen. danke :)
I sell low priced items around $5 average and now that I have 60 orders it wants me to pay more than a Shopify subscription at $50/mo? Super deceitful that this app is listed as free.
Thank you so much for taking the time to leave a review.
Based on customer feedback, we are constantly updating our pricing model to accommodate growing businesses as they scale. We do our best to offer a variety of packages in hopes that each business can find their right fit -- you can browse all of them on our site. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to chat if that's something you're interested in.
We've reached out and would be happy to help. Thank you!
EDIT: The migration process is painful!! It's not as easy as advertised and we regret switching from Judge.me now. And even though we're paying $120 / month, there is Yotpo branding in all widgets and emails. If you're a small business, there are better options. Seems like a pretty good reviews app so far. And the customer service is very good! Would highly recommend.
Hey, Jailene from the Reviews team here 👋
Thank you for leaving a review. We value your feedback and apologize for any inconvenience this may have caused on your end. After looking into your account, we see that our team resolved any issues around migration and demonstrated how to edit the logo within email review requests.
If you're still experiencing issues, please reach out to us — we're more than happy to help and we want to make sure that any lingering concerns are addressed.
Thank you Ed for helping me find a piece of code I couldn't find by myself. Quick and easy customer service!
App makes integration of reviews look great and the customer service is fantastic. My customer service agent Allen was extremely helpful and I got support very quickly. Highly recommend this app!
DO NOT install this app. I had it for a while but had never set it up or used it. When I finally did, it gave me the option to automatically install the review tab code on my site. What a mistake! My site started displaying improperly. Even after the Shopify guru deleted the code, the bug was still there. Not until I uninstalled the app did the problem go away.
Hi,
I came across this app for customer reviews, and was really impressed with its capabilities.
I highly recommend this app! A must have for all online stores!
Yet I give it only one star - reason being - it is not supported on IE 8 and IE 9!!! This app needs to support all popular browsers! Is that too much to ask?!?!?
People at this company do not know how to answer emails. For the amount of money they charge go with foursixty. Horrible experience and a waste of money. Maybe someone will actually read this and answer our emails and deliver what they promised.