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Easy to navigate and Ed from Customer Service was very helpful in helping me code the info. Thanks!
Their customer service is great, I needed help setting up and Edurado R was super helpful, he was quick and efficient in helping me set up the widget and even helped change the colors within the widget! Thank you again!
This app doesn't give you a chance to configure the settings, emails etc. - it just sends emails on its own, with no chance to review/track or anything! I have never seen anything like this.
This app is a great asset to collecting important information for my company. Also the help chat was extremely helpful when answering my questions. Very happy so far :)
great idea. horrible service,
if you have tried them out even after you will remove their app from shopify they will send information/emails to your costumers without asking you, - no place on Yotpo to delete account and 7 messages in 4 driftnet channels, -phone, email ,ticket and masanger, are not answered after 48 hours and counting.
unheard of this kind of service - better of with a less smarter system but normal service.
We have filed a compliant with shopify as well.
This app is easy to use and it is nice to see the reviews in the page,John B is very nice, help me a lot and very professional .
This app is great, needed customer support and it was quick and simple. Top notch service and assistance whenever needed.
Yotpo autonomously chose to send emails to our customers on our behalf before we had even finished setting up the app. We hadn't completed the process yet because we were still vetting whether or not it was a good fit for us. It was very unprofessional of them and I would encourage anyone else considering Yotpo to be tread carefully before installing this app.
Thank you so much for taking the time to leave a review. We're sorry to hear you didn't have a more positive experience.
As part of our efforts to generate the most reviews for our customers, we offer 200 extra orders to get new users started in the best way possible. We understand this offer isn't right for everyone and are taking it into consideration as we move forward. Our team has reached out to you to assist with your further. Thank you again -- we really do appreciate it.
After installing this app it immediately goes live, sending out an email to my customers without my permission. This is a huge NO-NO and immediate reason to uninstall it.
When I was considering this app, the customer service (Warly S) was great when answering my questions.
We appreciate your feedback, thank you!