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Can't get anyone from customer support to respond even once - paid for the higher plan too and hoped the app would be good but feeling very let down
Hey, Jailene from the Reviews team here 👋
Thank you so much for your feedback, and our apologies for any inconvenience you may have experienced. We were unable to reach you via email, but when you reached out to our support team on August 22nd, you chatted with our team about costs as well as the features within your plan and settled on a solution. If there's anything else that we can do to help, please reach out to us at any time.
the program works well but it is extremely is high. We are looking at $300 + for their app. i will be switching to a different provider
AS for removing the code after installing is a nightmare. I WOULD NOT RECOMMEND USING THE TRAIL.
Doner P. was very helpful making me understand how to best use YotPo
We appreciate your feedback, thank you!
Just integrated on growth plan as of today. Support was quick to respond and assist with integrations.
Eunice was soo helpful! She answered all my questions!! Very knowledgeable and pleasant! :))))))) Shantee
Beware of the info on the site. It lists wishlists as one of the checked items on the growth plan, but NOPE. Even though it is checked, it is not included. I will stick with the free version until I find a different provider. Mostly just upset about the amount of time wasted.
Easy to upload and use this app. Eunice was very helpful in solving my problem when I messaged for help.
GREAT CUSTOMER SERVICE!! He logged onto my shopify to ensure I entered the codes correctly and perfected my site!! I was sitting at my computer for 2 hours trying to do it myself before reaching out through live chat and BOOM he had it all revised within 15 minutes. HIGHLY recommend.
Thanks for your feedback, we really appreciate it.
Doner P was super helpful, helped with set up really helpful good app easy to use etc etc etc etc etc
Nice app for product reviews and boosting loyalty. Support from Ronel is perfect and quick.
I recommend