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Just downloaded but a great experience so far. I was faced with an installation issue and the live chat feature responded and fixed the issue promptly.
Great app and customer service. Very helpful team and respond very fast. Thanks for your service.They helped with all my issues
Kenneth John M helped me out with our self created problem on day 1 and was very quick and efficient!
I haven't really gotten to use it yet but their customer service is good Gimbert was great! ........
I had left a neutral review today and was subsequently contacted by yotpo regarding my review, I am happy to say that the areas I had concerns with such as the review interaction is now being developed, I was also informed that there are several features for monitoring the review process and am pleased to say we will now be using the service on our shop.
I don't have the patience to sift through all the help articles. Their 24/7 chat service is great and Mark was able to clarify things and get me up and running in no time.
I just downloaded it and I'm a bit disappointed that you have to UPGRADE in order to send automatic emails to the customer. I wish I knew this before I downloaded it.
GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!
I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now
I was having issues with my upload and reached out customer support, they were super helpful and fixed my issue quickly