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So far, support was quick and efficient. The dashboard is pretty clear, may improve French translation
Customer service is very knowledgeable.Agents were able to help me troubleshoot and solve my problem
Very happy with the product and their support was fast and friendly.
Great app very happy with it, Had issues with code at first but i got in touch with support and they phoned me and we sorted the problem out. Great App Great Service.
Very useful app that boost the social engagement of my store. Easy to install and awesome customer support.Thanks Yotpo !
The best plugin I've installed so far! I love Yotpo because it helps me generate more reviews. Also, the reviews I now have are socially validated, so potential customers trust them more. Great idea!
It took Dov Kaufmann to save the day! Although my initial experience with another customer rep was not satisfying, Dov has been amazing in helping us get up and running in lighting speed. The new platform/app does not require anyone to sign in/up in order to write a review. I think its great. More user friendly. I wish there was a way to notify us when a review has been written instead of logging into Yopto in order to review or publish.
Customer service was great for us. They got us up & running in no time. I don't like the fact that you can't actually see the customer reviews on our website unless if they sign up with Yotpo via social media. But it is a free app, so I guess that's the catch. Otherwise everything else works well.
Very Happy with the App. Easy to install and great customer service. Thanks Yotpo!
What a great! I like YOTPO and YOTPO team. After recent update, folks who don't have ID of social media can write their reviews. And they always reply within 12 hours.