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Gabriel was extremely helpful with helping me set up my Reviews and Stars widget! Thank you so kindly Gabriel!
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Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again
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Doner was great helping me resolving my issue asap. i am loving the app so far. weldone
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Arven was great with customer service overall love the app
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app
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Highly recommend. And I received great support and ongoing assistance from Daniel when I hit trouble migrating reviews across to Yotpo. All successfully done now. Very happy to be fully on Yotpo!
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I had a great experience with the Yotpo, particularly impressed by the exceptional support provided by Doner P on a Sunday to swiftly resolve an importing error I encountered. Yotpo's review interface boasts a clean and practical design, I am excited to explore all of features this app offers.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Yotpo is easy to work with and I've been able to customize my Review widgets to an extent that I wasn't able to with our previous service. The customer service is also amazing. I spoke with Rhenant, and was helped within 5 minutes. So happy we switched over to Yotpo!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Gabriel S. was such a great help and made setting up the review widget and star rating widget easy. He did all the work and was even able to move things to different parts of the page and helped with sizing and styling. Anything he couldn't help with he escalated to the developer to get it resolved. Thanks again!
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The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.