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Excellent customer service. I haven't compared their features with other companies but it does the job.
Thank you for your feedback!
This is a very very good app. Slick, easy to use and very professional looking.
Very good customer support, very quick to help! And Jo was very helpful, thank you so much! And it's really helpful for the new customers that visit our store.
Thank you so much to MaryAnn for her help and efficient support. Jumped in and fixed our page display issue in a couple of minutes. Great work.
Thank you for leaving a review. We'll be sure to pass your kind words to MaryAnn!
I use this app to collect reviews and be able to communicate with Customers who tell their problem when leaving a review and I then get a chance to correct the problem if at all possible. Great product!
This app is the best, it helps me to receive feedback from my customers, and in case of any problem with an order, it gives me the opportunity to correct the problem and retain my customers. Customer service is top notch, today I needed help inserting a code into my Shopify store, and Doner did it for me in seconds. It is a great tool to receive feedback, build customer loyalty and increase sales.
After trying 6 other review apps, this is the only one that had all the features I was looking for. Their features are phenomenal and their customer service is even better. I highly recommend YOTPO to anyone who needs a full featured review application for their store.
Super service client ! la personne en ligne avec le chat m'a aidée à configurer les avis sur mon site, je suis très satisfaite ! la personne était patiente et très claire, elle m'a bien aidée ! merci beaucoup
Le 18 août 2023 : Nouveau contact avec le service client aujourd’hui : j’ai été aidée par John B qui fut efficace et réactif. Mon problème a été résolu rapidement, je suis très satisfaite, merci beaucoup !
18 août 2023 19h50 : Many thanks to John G who soldes à second problem very quickly
Wow! I had some doubt that this would work fast and efficiently but I now have about 8 reviews on my website in just 4 days! I love the fact that an email get's sent automatically after the client did his purchase. This makes a big difference in the efficiency of this system and I know it will make a big difference in my sales too!
Easy to install, easy to customize and free!
What else could you ask for?
Thank you Yotpo!
Been using YotPo for a few years now. They are the best and their customer service rocks! They replied within 24 hours and were able to add a fix to my issue.