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YOTPO is a fantastic app to help drive conversions by word of mouth of your very own customers. The thing that sets them apart is their customer service team. While we had issues getting into our account after employee turnover, they stuck by us and got us access. When setting our site up, I easily sent 4 emails a week with questions and customization requests. They were prompt in their responses and helped us get our site looking and performing the exact way we want it. Thank you to Orly, Elven, and Doner for all your help!
Really nice app! Installation smooth as silk, support is great too. Response time is very quick, and I got my questions answered and issues handled really fast. Reviews began coming in almost immediately, so it's all working! Yay!
I didn't find how to configure the Coupons! Excelent Attention of Junalou, solve my problem quickly! Thanks
Awesome support! John B really went out of his way to assist me in finding a solution. He gave me suggestions on how to resolve my issue. Thank you so much!
Amazing support team. Very helpful to the very end. Easy to communicate and provided support after that chat to make sure the issue was handled. Really appreciate this team!
I switched from Product Reviews to Yotpo and am extremely happy. I specifically wanted an app that would email customers after the sale (MAP) and Yotpo does that! In fact, I have gotten tons of reviews since installing Yotpo and the MAP feature. Sasha Marchuk at customer service moved my old reviews from Product Reviews, so I didn't miss any reviews from the old app.
Thank you Sasha and Yotpo!
Great App, the support team was very helpful in setting up the app for me. 100% happy, Highly recommended
Thank you for taking the time to leave a review, happy to hear we were able to help get you up and running.
App works great, email open rate is high. Support person Bernard was very helpful when I had questions about rich snippets. Thanks.
Thanks for your review - happy to hear you're enjoying the benefits of Yotpo and our support team was able to help.
I needed some technical help for an integration and i was able to receive the help i needed. Very sweet customer support team, especially Joian.
This app gets my store lots of great reviews. It's easy to use for both me and the customer. The dedicated SEO page was easy to install with the help from Support. Allen was very helpful and quick, he talked me through it and it was done in a few minutes.