评论 (7,097)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2024年10月28日

Great support! Special s.o. to Ian Christian C. who helped me out.

Allbirds-bnl
荷兰
4天 人在使用应用
Yotpo已回复 2025年1月24日

Thank you for your review!

2024年8月7日

Ian Christian was SUPER helpful in geting our star ratings shown on our product grids. Yotpo emails requesting reviews has also been super easy to use! Highly recommend :)

The Global Trunk
美国
大约6年 人在使用应用
Yotpo已回复 2024年8月19日

Thank you for the kind words! It’s great to hear Ian was so helpful with your star ratings and that you’re finding the review emails easy to use. We appreciate your ...

2024年6月12日

I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are ...

Spoil Yourself Natural
美国
接近2年 人在使用应用
Yotpo已回复 2024年7月11日

Thank you for sharing your experience with us! We're glad to hear that you've enjoyed using our app overall, despite the challenges with the free Shopify theme versions. We ...

2024年9月17日

We had a terrible experience. The whole platform was buggy for us and it took forever to get things done. The final straw was that emails for reviews post purchase just stopped going out with no explanation. We switched to a new provider and got 3 reviews in the first hour (while not getting any in 30 days on yotpo.)

shopHMTX
美国
5个月 人在使用应用
Yotpo已回复 2024年9月25日

Thank you for your valuable feedback. We sincerely apologize for the negative experience you had with our app. We are committed to enhancing the usability and service of ...

2024年11月27日

Awsome customer service - Arven S helped me and he is the besttt

WE’RE CREATURES
以色列
大约14小时 人在使用应用
Yotpo已回复 2025年1月25日

Thanks for sharing!

2024年9月23日

I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally.

The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a ...

YOUR-GOODFIND
英国
15天 人在使用应用
Yotpo已回复 2025年1月24日

Happy to hear that! Thank you for sharing.

2024年9月26日

Great customer service experience with Arven

Studio Null
美国
接近2年 人在使用应用
Yotpo已回复 2025年1月24日

Thank you for your review!

2024年7月24日

Reviews are the lifeblood of any small business so getting it right is extremely important. And as a small business owner, getting things setup is a matter of doing it yourself. So great technical support is key especially when you don't set it up quite right. Jann M. from Yotpo is a star! He stuck with me over several days to help me figure out and correct connection errors. He was very patient ...

Mijo® Hair
美国
8个月 人在使用应用
Yotpo已回复 2024年8月19日

Thank you for your detailed review! We’re excited that you plan to use more Yotpo apps and appreciate your kind words!

2024年8月29日

Vien has been amazing helping me finding the right things I needed for editing the widget for the webshop.

Loof
荷兰
2年多 人在使用应用
Yotpo已回复 2024年9月20日

Good to hear about your experience! Thank you for sharing.

2024年5月4日

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really ...

Hometown Jersey
美国
大约10年 人在使用应用
Yotpo已回复 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!