整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2021年1月29日

This app is so helpful in establishing brand trust by obtaining reviews from verified buyers and the customer service I received from Manny was unbelievable! I will continue to use YOTPO on my site and encourage friends to use it also!

Peel-Tek, LLC
美国
接近3年 人在使用应用
Yotpo已回复 2021年1月31日

Thank you for your review. We're happy to hear you had such a positive experience with our customer service.

编辑时间:2016年1月29日

Great app! Very easy to use and install. Helps businesses promote their products and publish to social media at the click of a button. Great customer service!

North West Gun Safes
美国
接近3年 人在使用应用
2020年12月5日

I was very pleased with the quick and responsive help I received from Elven. My star color reset to white for no apparent reason, and since I wasn't able to save the changes myself (due to some tech issues Yotpo is having), Elven did it from the backend...It took all of 5 mins and my stars were back to a viewable black, and I am very happy!

PRESTIDGE beaute' Active Organics
美国
接近3年 人在使用应用
Yotpo已回复 2020年12月6日

Thank you for your review. Happy to hear Elvan was able to help you with everything you needed.

2021年7月28日

Gimbert was very helpful. We turned on the coupons feature to hopefully generate more reviews. Recommend

K'lynn Kouture
美国
接近3年 人在使用应用
编辑时间:2021年12月9日

12/9/21 Updated review...THEY HAVE LIVE HELP NOW!! Amazing...!!! When I need help you can IM with live folk. Huge game changer! Eduardo R was so helpful and we took care of the issue in 5 minutes! Instead of spending all the time to email and go back and forth, and receive help "tickets" and waste a tone of time!! Thank you ! -------------------------------------------------------------
This was one of the best choices we made. And I don't say that lightly...they offer such a great service and they are fair with pricing...the product just flat out works and there's alot of extras you can do even with the free option. Today I needed to have something fixed that our coders did, and they handled the request and made the changes in under 2 hours. Esp. as it relates to apps - this kind of customer service is not usual. So we were so grateful for having chose them as our review partner! Thank you Yotpo!

Priya Apotheca
美国
接近3年 人在使用应用
2022年7月30日

Had issue with imported reviews mis-allocated to the wrong product and their customer service was very helpful and quick to fix the issue. Very happy that support was available on a Saturday.

Meimei Fine Teas
美国
接近3年 人在使用应用
编辑时间:2024年1月11日

Gabriel S. was great in assisting me with an issue. He got it resolved for me very quickly. I defintely appreciate it!

Tranquil Breezes Bath and Body
美国
接近3年 人在使用应用
2021年2月2日

I deactivated the widget recently as I was finding the cost too high. I was trying out Shopify's in-house Product Reviews app as it's free but quickly learned there is no email review request option. Not good, gotta go back to Yotpo. The support team was able to easily get my widget reinstalled after I struggled. They cleaned up the features too, like made the stars appear beneath the product listings on my collection pages. Really happy with the quality support.

The Olfactory Shop
加拿大
接近3年 人在使用应用
2022年1月26日

Had a support query, this was answered really quickly and the issue resolved
Thank you for your help

SK Signs & Labels Ltd
英国
接近3年 人在使用应用
2022年5月13日

Great experience. All of my questions were answered quickly and my rep was very knowledgeable about all of the different questions I had!

Revy Skincare
美国
接近3年 人在使用应用