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What is great about the YoTpo team is that their customer service is A1. Going into the back end of my site to see that the outcome was correct for my site. Lets hope that Google now starts show our stars.
Keith helped me solved the issue I was having with sending out review requests from past orders. Good Service!
I had some troubles but were very quickly resolved by Kaiser in the support team! Very quick replies and great understanding.
Very good looking app that integrates with Google Seller Rating. The support has been very responsive and helpful.
Amazing customer support by Bernard. I ended up paying twice for the plugin and he got me a refund pretty quick.
Cheers mate.
Thanks for leaving a review, happy to hear Bernard was able to help.
Jo Lorenz went above and beyond to answer all the questions I had regarding putting the widget on my page. Also went to the extent of having the rating added to the top of my product page, which is so helpful as I work on building trust with customers. Great app and great customer service
Manny really helped me from start to finish, went the extra mile, and me being a brand new customer to Yotpo his Customer Service gives me much confidence for the future working as a Yotpo client !! Thank you Manny....your a credit to Yotpo Customer Service
Great app. I can truly say that it has had a positive impact on our business. I didn't know much about it prior to our developer recommending it but since then I've done my best to use it as much as possible and it has truly paid off. I'm looking forward to continued relationship with this organization.
We installed it a few days ago. So far everything is exceeding expectations. Customer Service is one of the best we have encounter through many apps and years using shopify apps. We read some reviews about costs and we were a bit careful, but if you also do your homework and actually read and try to learn how to set up the app, you will find out it is incredibly helpful and you can spend only what you want to spend. Again, customer service is great, so do not hesitate to contact them.
We are happy! Special thanks to Kate who was super helpful. She went above and beyond. Also, we recently experienced some troubles with the new Premium account. However we were happy that the technical support was very helpful. Specially James. It was super easy to showcase our reviews. Thank you again.
James from Yotpo was very helpful! And was able to answer my question right away on the chat option of the app
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