评论 (6,912)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年12月20日

We love this app and the customer service!

Rise-N-Shine LLC
美国
大约6年 人在使用应用
Yotpo已回复 2024年1月19日

Thank you for sharing your thoughts with us!

2023年11月13日

We have been a customer with Yotpo for a long time now. It's been a great experience. I have used the support tickets and the online chat and both times, the support has been speedy and helpful. Thanks Daniel P and the team at Yotpo

THE ROCKS PUSH
澳大利亚
1年多 人在使用应用
Yotpo已回复 2023年11月28日

Thank you for sharing your thoughts with us!

2023年8月22日

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

Canadian Pine Pollen Company
加拿大
5年多 人在使用应用
2023年7月20日

Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.

Aluminium Flanges-Pipe Furniture One Stop Shop
南非
5年多 人在使用应用
2023年8月1日

I was having some trouble with getting my customers to click through the email review request and was able to get incredible help from Stephanie! We worked out getting my email information updated and authenticated so I wouldn't have to many worries about the email going to the customers spam mail. Stephanie was amazing and so is Yotpo!

Steeped In Time
美国
11个月 人在使用应用
2023年6月27日

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Superlove Merino UK
英国
大约5年 人在使用应用
2023年10月12日

The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.

INTO THE BEARD
法国
大约2年 人在使用应用
Yotpo已回复 2023年11月28日

We appreciate your feedback, thank you!

2023年12月14日

Jeorge Kenneth V was awesome and helped a ton with review migration between various products when we reorganized SKUs.

inStryde Foot Orthotics
美国
10个月 人在使用应用
Yotpo已回复 2023年12月20日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2023年6月23日

I had some questions so contacted with support.
One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support.
He is really professional and so kind. Thank you, James.
Don't hesitate to use this app. Highly recommend.

Sealake Products LLC
美国
8年多 人在使用应用
2023年11月13日

Using Yotpo will have been able to achieve all the features we wanted for the client, but also the customer service has been exceptional. John G who helped us was very attentive and helpful no matter how small or big the issue was. Greatly appreciate it ^^

STUSH xo
英国
3个月 人在使用应用
Yotpo已回复 2023年11月28日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!