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The customer service by Mark Oliver is professional and serious, thank you very much for helping me solve a lot,there is a example from women vibrator website: www.ifonnx.com
Yotpo makes collecting and featuring reviews really easy and clear. Reviews are a huge part of my business :)
Not only does the app work great, customer service is amazing. I used the LiveChat on their site, and Diane made the changes I wanted to my store product pages in a few minutes. She didn't just send me a link with directions. She made the changes in real time. I checked the look on my store to approve, and we were done in a few minutes. Really impressed - and I'm still on the free plan!
Manny from customer service was amazing! He noticed that my star rating was not updated and he was able to make all the changes and even helped me customize the appearance of it on my site. I did not have to touch a thing.
The app allows potential customers the opportunity to see what reviews have been left by other customers which can help new customers make a decision to shop with you. It is a must have. Anne was Awesome in installing the widgets and publishing the theme for me. Excellent customer service!!!
Thank you Sheen to assist me solve the setting issue immediately and efficiency. Friendly and patiently provide guidance.
I use Yotpo to have star reviews under my products, however, I do not understand anything from coding and I did not manage to properly install it! Yotpo team resolved my issue for 10 minutes and now everything is working perfectly! Amazing service and I love the app!
The customer service goes beyond assisting their customers! Highly recommend Yotpo for reviews. THANK YOU MARY ANN!
Thank you so much for leaving a review! Happy to hear we were able to help you.
Donald was super helpful! Love the variety of free apps, and how easy it is to learn anything within Shopify. The number of customizable options is fantastic!
As with many apps, it really helps to know at least some basic HTML code. Fortunately, Yotpo has a pretty user-friendly interface that does take a little time getting used to, but because the forums and support are so incredible, I never feel stressed out. Eric and Anne have both helped me resolve issues very quickly that would have taken me much longer to resolve, especially design issues and learning how to integrate product reviews on product pages. Their chat is available 24/7. What I love about the app are some of the features that really upscale the feel of my website, like the persistent review tab and review carousel. The other great aspect is the integration with social media. My reviews are integrated into Facebook and Yotpo will post automatically to remind my customers (and potential customers) to buy products that others have reviewed. And most importantly, it has helped to increase my sales. I would definitely recommend this app.
Thank you for such a glowing review! We're thrilled to know you're enjoying using Yotpo and are already seeing the positive impact. We are constantly working on improving both our product and customer support and we're so happy to know we hit the mark for you.