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Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.
Great app. Had great support from Ethelbert and Ruzsel getting all set up. Thank you both!
I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!
Yotpo is a great app! It is easy to use and works great with our website. And the customer service is amazing, when I had troubles getting the star badge on my website I reached out and a lovely person from customer service went through the effort to put the code in our website for us and was a massive help. Highly recommend getting this app as not only will you have a great tool for your business but an amazing team behind it who are there when you need them.
Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.
When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.
yotpo support team are extremely helpful and fixed my issues in less than 10 minutes! Thank you!
We are consistently impressed by the prompt and responsive customer service we receive when we reach out to Yotpo. We recently switched online platforms, and Wendyle was able to help us get all our reviews from one platform to the other. Our customers are important to us, and it's clear Yotpo values the people they work with as well!
Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.
Vincent was great! Excellent fast service as always!!!