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We had to upgrade to enable a few features that we wanted to use, so this review if for a paid version.
Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!
Hey Sea Spell, thank you for your feedback! We are glad to hear that you are happy with the Yotpo service.
I use this app to collect my reviews, the tutorial for manual installation where easy to follow. I also had some trouble installing the stars and Yotpo were quick to help and respond with a script!
Great and easy to set up. However the only problem is that their CS team is always out of situation - they just answer you something totally unrelated.
Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!
I use this app for my reviews of products sold. The review request is sent automatically and when the review is received I have a chance to write a comment. I was having problem with the new interface and don't find it user friendly. I did request help and got an answer within 24hrs, complete with screenshots to help me out. Customer support is great.
Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.
Thank you for taking the time to leave a review. We're constantly working on improving our product and services and we really appreciate your feedback. Our pricing structure varies depending on the business needs and we're happy you're now sending all the reviews you need.
I connect Yotpo app like 2 months ago to my shopify website and I think is very useful and easy to use!
I think I need some more time to see the results but for now I'm quite happy with this new app!
Great features. Little disappointed with the time it took to get the Q&A function to work with my site. They managed to fix it within 2 weeks.. everything is working now and I'm enjoying the benefits of yotpo.
Great app, just quite expensive! Don't bother asking about the higher level plans as most small businesses won't be able to afford them but their free plan is pretty good and their platform is quite easy to use! Support is exceptional