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Angelo S was super patient and very helpful. He is one of the best customer service reps I have encountered and helped me solve a few problems
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
no dynamic coupon codes unless you pay big bucks. this used to be available for an inexpensive monthly fee years ago. not worth the price they charge now to have this feature. And with out dynamic coupon codes, it is no better than any other review platform app available today. YOTPO will likely be on the chopping block for us down the road...
Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our merchants can get up and running without any hiccups. Dynamic coupon is currently not part of your package, however, we have submitted a feature request to our products team for consideration.
Thank you for your outstanding support, John G. It was incredibly helpful.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I was using the plugin and I had trouble with it, with the help of a technician named Ruzsel John N, my problem was solved very quickly and I was told the reason for the problem, I highly recommend this plugin.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Jeorge was very helpful
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Too quick for me lol. They service was great and quick. I am using Yotpo app and that's perfect thank you Ruzsel
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Yotpo's support person Rhenant went way above & beyond to help me with installation of the widget on Shopify, which was otherwise pretty confusing to me. Rhenant really stuck with me and went the extra mile, giving me exactly what I neede and more than I expected in terms of help. Rhenant is great!
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Support will do their best to help! Perfect!
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Update review.
Our reviews were duplicated when the Yotpo team imported our reviews from Stamped, and they don't have an easy way to hide duplicate reviews. Also, instead of sending reviews for orders as they came in - Yotpo's system retroactively sent emails for older orders (from six months ago) and used up all of our order limits for the month in one shot.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
the experience was super great chill person understood everything i was even on youtube and i couldnt understand thank you so much ruzsel john nabong
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