Yotpo Product Reviews & UGC

I recently started using the Shopify addon and I must say it has been incredibly useful for my online store. The addon provides a seamless integration with my existing Shopify platform, allowing me to enhance the functionality and performance of my store effortlessly.

One of the standout features of this addon is its customer support (John B.). The support team has been extremely helpful and responsive whenever I encountered any issues or had questions regarding the addon. They promptly addressed my concerns and provided clear solutions, ensuring a smooth experience for me as a user.

There is one important tip I would like to share for fellow users: remember to use the "Ctrl+F5" shortcut after making any changes or updates through the addon. This simple step ensures that any cached data is refreshed, preventing any potential display issues or discrepancies.

Overall, I highly recommend the Shopify addon for anyone looking to enhance their online store's capabilities. Its usefulness and the helpful customer support make it a valuable addition to any Shopify user's toolkit.

I have been very pleased with this app for requesting reviews from my customers after they purchased products from my online shop. Recently, I received a couple of reviews that the app showed had been published to my website but they did not appear on my shop. I reached out to Yotpo and received a timely reply from Sheen informing me that they had resolved the issue. I checked my website and both reviews were there. I am very pleased with the support I received.

Great service and quick response, last super help from Gimbert =)
Always available to help and I think the app has been helping us getting conversions! So glad with it!!

Superb customer support. Responsive, helpful and above all - kind. I had made a bit of a mess at my end and they quickly corrected my error. Support staff is Golden.

YOTPO is a fantastic app to help drive conversions by word of mouth of your very own customers. The thing that sets them apart is their customer service team. While we had issues getting into our account after employee turnover, they stuck by us and got us access. When setting our site up, I easily sent 4 emails a week with questions and customization requests. They were prompt in their responses and helped us get our site looking and performing the exact way we want it. Thank you to Orly, Elven, and Doner for all your help!

とても良いアプリで、特にチャットサービスは迅速に丁寧に対応してくれます。コードの変更などは知識の度合いによってはサポートがないと難しい部分もありますが、サポートセンターのスタッフが分かりやすく説明してくれて変更もすぐに行えました。

Fantastic customer service! We had an issue with the widget displaying on our store and they managed to fix it very efficiently.

Thanks to Allen Yotpo for helping solve my problem so quickly! Really appreciate the quick help and great customer service

I got quick help with installing this new app on our site. Good so far. Thanks for the help.........

Nick S. was able to figure out what I needed to done and did it quickly and thoroughly. He was pleasant as well as being super helpful. Thanks Nick!