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I use Yotpo to have star reviews under my products, however, I do not understand anything from coding and I did not manage to properly install it! Yotpo team resolved my issue for 10 minutes and now everything is working perfectly! Amazing service and I love the app!
Joia is very active and patient. He accompanied me until my problem was solved, and remained very courteous and professional. Great guy
The customer service goes beyond assisting their customers! Highly recommend Yotpo for reviews. THANK YOU MARY ANN!
Thank you so much for leaving a review! Happy to hear we were able to help you.
Donald was super helpful! Love the variety of free apps, and how easy it is to learn anything within Shopify. The number of customizable options is fantastic!
As with many apps, it really helps to know at least some basic HTML code. Fortunately, Yotpo has a pretty user-friendly interface that does take a little time getting used to, but because the forums and support are so incredible, I never feel stressed out. Eric and Anne have both helped me resolve issues very quickly that would have taken me much longer to resolve, especially design issues and learning how to integrate product reviews on product pages. Their chat is available 24/7. What I love about the app are some of the features that really upscale the feel of my website, like the persistent review tab and review carousel. The other great aspect is the integration with social media. My reviews are integrated into Facebook and Yotpo will post automatically to remind my customers (and potential customers) to buy products that others have reviewed. And most importantly, it has helped to increase my sales. I would definitely recommend this app.
Thank you for such a glowing review! We're thrilled to know you're enjoying using Yotpo and are already seeing the positive impact. We are constantly working on improving both our product and customer support and we're so happy to know we hit the mark for you.
Fantastic app. VERY easy to use, which is rare in my opinion. Their tutorial when you first start is amazing. A technical dummy like me was able to figure it out very quickly. I had one small problem in trying to install some code, but their customer service guy helped me within a day AND attached screenshots so I could learn how to do it. 5 massive stars.
I had an issue that i couldn't solve by myself. I had to contact support, and to my surprise they had a very fast response and great support. Thank you Lemuel for your assistance!!
Radly @ Yotpo was able to help me with setting up my story avatar. They do have the best customer service. Bravo Yotpo!
Mark helped me with something I was confused about. Helped me quickly and sweetly. thanks so much again.
Great customer service, answered all of my questions and helped to swiftly set up the store. Impressed by features so far!