整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年1月7日

Needed help installing Review Widget and Star Rating on my Shopify store and Eduardo R saved the day! Thank you for the timely response and integrating YotPo seamlessly into my store!

My Peanut
澳大利亚
6个月 人在使用应用
2023年5月6日

Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective!
James Edmar was extremely helpful and sorted out a small issue in no time, Thanks again!!

SamsonFishing
英国
6个月 人在使用应用
编辑时间:2021年9月18日

UPDATE: Once again, fantastic, personable, instant help/service & support from the Yotpo live chat agent (Eunice this time). Just can't fault them. I've used Yotpo for a few years, and when I moved my shop from GoDaddy to Shopify, my non-techy, non-spread-sheety brain REALLY struggled to migrate my reviews and get my Yotpo properly set up for nobookswereharmed.co.uk I reached out to Yotpo's live chat service, and can't express how helpful and patient every single Yotpo representative was. It took a number of weeks, dozens of live chats and a silly number of emails to get the problems (caused by me!) sorted, and all the way through, staff remained polite, helpful and empathetic, and even though they and I all knew it was all MY fault, no one ever expressed exasperation with me. Reviews are SO important to instill confidence in potential new customers, especially for a tiny business such as mine, and I'd have been so upset if I'd had to lose 6/7 years of glowing reviews. Can't recommend Yotpo enough, and THANK YOU again to any staff who read this review ♥

nobookswereharmed.co.uk
英国
6个月 人在使用应用
2021年4月15日

Great app to have for your store. The best customer service I've received from a free plan of an app. Junalou was great that he took time and helped me to fix a complex coding issue.

Kitidy
美国
6个月 人在使用应用
2021年2月27日

Great app. Automated emails to my customers to request reviews, great customer service when I had an issue on my end. Thank you!

ColorCornerShop
美国
6个月 人在使用应用
Yotpo已回复 2021年2月28日

Thank you for leaving a review, we really appreciate it.

2022年3月7日

I was stuck setting up YotPo and Kenneth John M fixed the code issue ASAP. Thanks for your help! Glad I chose YotPo and not the others I conisdered.

mimi and frank
英国
6个月 人在使用应用
编辑时间:2021年4月15日

I was having some trouble using the app so i contacted them via chat. Mark was super helpful and he got out of his way to make sure that my problem got solved. I had another chat the next day with James C was very helpful as well. He helped me a lot with my website and also went out of his way in order for my problem to be solved. Overall, great experience from this amazing team

Kitchen Knife Co.
澳大利亚
6个月 人在使用应用
2021年10月23日

I like the Customer Support.!
They Helped me a lot in adding reviews widget on my Website Product pages and Product grid as well. ThankYou!

kneefix
澳大利亚
6个月 人在使用应用
2021年3月4日

I recently changed my theme on Shopify, I had struggle adding my reviews back on. I got in touch with the help team and a lovely helper sorted it out for me straight away.

Oh So Waxxy
英国
6个月 人在使用应用
2021年3月30日

Yotpo is by far the BEST review app that is offered! You can put all of your trust in to Yotpo because they have a great team of dedicated chat support members that will help you solve an issue, answer a question, or fix something no matter how long it takes! I was personally helped by Noren and he was polite, friendly, & quick to help. Thanks Noren & thank you Yotpo!

SmokerFam LLC
美国
6个月 人在使用应用