整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2021年12月6日

Eduardo was absolutely amazing !! I needed help setting up product reviews and he was super quick to respond and super helpful. Thank you so much for such an amazing service !! Love the app, love the customer service even more.

Mango People LLC
美国
2个月 人在使用应用
编辑时间:2021年4月26日

Customer service (Eunice) was helpful and answered my questions quite efficiently. No hesitation to ask for their help anytime.

Breeze For You
马来西亚
2个月 人在使用应用
Yotpo已回复 2021年2月16日

Thank you for leaving your feedback!

2020年8月10日

Eh, personally I don't feel that it's good enough for $30 a month. Yotpo site isn't pretty, and its not very intuitive (they should def hire some UX designers). The one thing they are very good at, is upselling you to pay more for more features.

DIY Print Shop®
美国
接近6年 人在使用应用
Yotpo已回复 2020年8月11日

Hey,

Thanks for taking the time to leave your feedback, we apologize for your experience.
Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 a month.
Don’t hesitate to reach out to share more feedback with us on how to improve our product experience.
Thanks again for your feedback.

2020年7月21日

Essential for adding the social proof your product needs. Kind and knowledgable support! Would recommend.

NutraEsse LLC
美国
2个月 人在使用应用
2022年10月4日

Yopto is by far the best! I love them they are super helpful with their online chat! they reply fast and everyone is really friendly!

Shop Janice Francisco
美国
2个月 人在使用应用
2021年7月14日

The Yotpo support team has time and time again assisted with much needed specific details required for my store. They are easily approachable and do a wonderful job!

Moncah Best
马来西亚
2个月 人在使用应用
2021年12月3日

The assistance was so helpful! Orly solved my problem so quickly and the app is great! 100% recommended

SUNDAY BEIGE
加拿大
2个月 人在使用应用
编辑时间:2023年3月24日

UPDATED: I had to reach out to support again and Kenneth was helping me. He fixed the widget and made sure it was working properly before we ended the chat. He was awesome to work with and super kind!

I've talked with Ronel twice and each time they were super proficient and helped with all of my needs. I didn't feel rushed and felt like he really wanted to answer my questions.

I had to reach out to support again and talked with Kenneth John M. He was awesome and fixed my issue super quickly. I always have the best experience with support!

Pierced Co
美国
2个月 人在使用应用
Yotpo已回复 2023年2月24日

Thank you for writing a review — we value your feedback.

2020年5月15日

Great app functionality! The customer service chat is very helpful and assisted me with the review migration process!

CLn Skin Care
美国
2个月 人在使用应用
2021年5月13日

Had some problem associated with plugins. The support agent Ed helped me quickly solved it real fast. Great experience!

Happy Bath Day
美国
2个月 人在使用应用