整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2013年7月29日

This app is amazing for being free, I just didn't appreciate the headache it gave me while I was trying to figure out how to use it. I didn't expect it to e-mail every customer who has ever bought items from us ever, I thought that was a little ridiculous. I didn't even know this app was going to e-mail customers, or send me over 100 e-mails in 2 days. The app is very vague on explaining how it works until things happen, like posting on our Facebook Page and the large widget at the bottom of product pages. I am also disappointed on how I can't easily find out enough information about a customer to contact them if they have a question. The interface has some glitches. Like the navigation buttons magically disappear when I am looking at the list or reviews if I go to publish or unpublish a review.

UOIONLINE.COM
美国
3年多 人在使用应用
2014年3月17日

It's easy and the best way to get feedback. 100% recommended

La Tienda de ellos para ellas
危地马拉
大约2个月 人在使用应用
2014年2月17日

Within just a few days of installing this app, I received over 35 reviews (and counting!). Their customer service is top-notch, too. I would highly recommend this app to any shop looking for a solid customer review system.

Nicolesy Store
美国
大约2个月 人在使用应用
2022年9月8日

I am really enjoying the free version of this app and I can't wait to have more customers for my small business so I can upgrade to Pro :)

Sun & Moo
美国
大约2个月 人在使用应用
编辑时间:2022年7月1日

Customer chat was really helpful - had issues with some integration and resolved it with a quick chat. Seamless experience. Ronal R was a very helpful agent.

Reprise Health
美国
大约2个月 人在使用应用
2020年6月4日

THANK YOU, THANK YOU, THANK YOU, THANK YOU SOOOO MUCH Josephine E. i needed help about fixing stars on Prestige theme! On products pages and collection. she made everything as i ask her! GREAT GREAT GREAT JOB!!! Thank you so much AGAIN!!! I RECOMMEND THIS APP 200%

Vizca Cosmetics Paris
法国
大约2个月 人在使用应用
2020年7月2日

Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.

Alaya
美国
大约2个月 人在使用应用
2020年1月16日

Great customer support! The developer that built my site failed to complete setup of Yotpo so reviews were not showing on my site. I discovered this after parting ways with the developer and didn't want to go back to them. Yotpo customer support jumped right in and finished the setup for me with no questions asked. Excellent.

Made in California
美国
大约2个月 人在使用应用
Yotpo已回复 2020年1月17日

Thanks so much for taking the time to leave a review. Happy to hear our customer support team was able to get everything up & running smoothly 👍

2019年6月13日

I've started to use the app recently and I love it. It is user friendly, well designed and even at a basic level so helpful. Highly recommended! The customer service was so helpful, Louanne helped me so well and even went an extra step to solve my issue. Thanks ;)

Nebedai
英国
大约2个月 人在使用应用
Yotpo已回复 2019年6月16日

Hey there Nebedai! Thanks so much for the great review! We are glad to hear that you are happy with the customer service!

2021年3月29日

The best thing I ever done was download this app. It’s fantastic. Customer support is very responsive. I had a little issue because I updated my theme and Manny really helped me out. Actually fixed it all for me and done some more. Easy 5 star to give. Thanks again to Manny

Giftworks
爱尔兰
大约2个月 人在使用应用