评论 (7,139)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2020年7月2日

Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.

Alaya
美国
大约2个月 人在使用应用
2020年1月16日

Great customer support! The developer that built my site failed to complete setup of Yotpo so reviews were not showing on my site. I discovered this after parting ways with the developer and didn't want to go back to them. Yotpo customer support jumped right in and finished the setup for me with no questions asked. Excellent.

Made in California
美国
大约2个月 人在使用应用
Yotpo已回复 2020年1月17日

Thanks so much for taking the time to leave a review. Happy to hear our customer support team was able to get everything up & running smoothly 👍

2019年6月13日

I've started to use the app recently and I love it. It is user friendly, well designed and even at a basic level so helpful. Highly recommended! The customer service was so helpful, Louanne helped me so well and even went an extra step to solve my issue. Thanks ;)

Nebedai
英国
大约2个月 人在使用应用
Yotpo已回复 2019年6月16日

Hey there Nebedai! Thanks so much for the great review! We are glad to hear that you are happy with the customer service!

2021年11月4日

good app customer support quick and useful. Build my store so nice. Thx. Still trying to add more functions on my site.

Nestour
美国
大约2个月 人在使用应用
编辑时间:2020年10月6日

great app, and amazing customer support.. they helped me out thought their online chat in 5 minutes. I can highly recommend it

Modeoutlet
丹麦
大约2个月 人在使用应用
Yotpo已回复 2020年10月11日

Thank you for your review. We're happy to hear our customer service was helpful and that you're running smoothly now.

2021年10月20日

Allen at Yotpo helped me with my issue and was very easy to communicate with. We now have the star rating visible on all product pages.

LanacoNZ
新西兰
大约2个月 人在使用应用
2017年9月9日

There is a 500 error and I can't install it

Vita Myr
美国
接近4年 人在使用应用
2017年11月8日

They offer so much value! And they offer a great look too. Thanks for the awesome app guys!

Baby Shay
南非
大约2个月 人在使用应用
2015年8月14日

We loved using the "forever free" plan for Yotpo for the past year. Turns out "forever" didn't last too long. What a lie. I just got an email saying they are getting rid of our free plan and will switch us to their "new" forever free plan which eliminates almost all the functionality of our current plan. If we want to keep the functionality we currently have, we will have to pay $500 per month. That's more than 2x as much as our entire shopify plan. I'd be willing to pay something, but this is ludicrous. Yotpo's pan is to get you hooked then screw you.

80 Arms
美国
接近4年 人在使用应用
2023年12月7日

The app was working great for the last 2 years but recently the reviews widget is on my website twice and I am unsure how to get it off and it had incorrect reviews for one of my products. I contacted customer support and I am still waiting for a response. I went on the chat and it had me holding on for eternity (45 mins) and no one helped me. The only issue I have is the time I have to wait to hear back.

Kennedi’s Essentials
美国
大约4年 人在使用应用
Yotpo已回复 2023年12月20日

Thanks for your feedback, we really appreciate it.