Yotpo Product Reviews & UGC

All working great! Kenneth was very kind, patient and helpful with my requests. And on a Sunday! Thank you :)

Great app. Much better for us than the product reviews app, as it asks for reviews automatically instead of manually, the process for customers is easier and they can do it from their social media accounts too.

Support was very helpful in getting us set up. Works great. They even helped me edit my code to display section in the right place.

What should be included in a basic plan isn't... I emailed in because there was an issue and was told that the plan I was on ($30) a month was going away and it was going to $399 a month!!! Who in their right mind would pay $399 a month for things you can get with other review apps for under $40 a month ????? They take FOREVER to respond to support requests. I'm really still unsure why their reviews are so high..... OH and they hide prices on their site now so you have to give them your info to find out it's ridiculously expensive.. No thank you.

Jo Lorenz provided great service and made the changes to the placement of the 5 star review section swiftly. Very happy with the changes!

Nice app and great support to help you start up the Reviews on your web shop! They react very fast and are really friendly!

So far so good! Lots of very slick features. There are a few places where they are automatically doing things I'd prefer they ask my permission or preferences for, but nothing catastrophic. All around a solid app.

Great App easy to use and responsive support staff.

I enjoy the app but I changed my theme and its like pulling teeth to get someone to assist with applying code to my new liquid. I sent and invitation and a request for assistance and all I got back was a confirmation that the work orders were merged into one.

The product and collections pages have yet to be updated and no one has responded to my two requests on a status update.

As long as you can figure all the code out you are golden if no be prepared to wait awhile and then when they do get back to you it might not be to discuss your actual request.

I had an issue with showing the widget, but John G was able to help me through the chat. He is awesome! Great customer service!