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Have only just installed the app, It seems to be working well - but I wanted to comment on the support given by Josephine in the Yotpo team. Great service - quick, polite and easy. She helped me to position those little stars in exactly the spot I wanted them - no fuss, just done swiftly. Thanks Josephine - Great job!
Yotpo has helped our website gain credibility with readers by showcasing honest, real-world reviews from folks just like them. This allows us to connect with our readers on a stronger level, and we think that's a very important part of our business. Thanks, Yotpo, for helping connect us with our readers and fans!
Jason Aydelotte
Chief Gecko
Grey Gecko Press
A must have app. Makes getting reviewed by verified buyers very easy & automated. The only thing that I do not like about the app is that there is no way to automate sending review requests after the product is delivered rather than X days after shipping.
But, overall a great addition to the Jewelove store.
This app is absolutely amazing and James from Yotpo was so helpful. I got quick assistance and all my questions were answered with lots of details. Highly recommended!
So far so good! Ronel provided great customer support. They were very responsive and were able to quickly solve our issue.
J'avais un problème d'affichage des notes sur la page des collections. Ils ont été rapide à répondre et ils m'ont aidé à résoudre le problème. Merci Yotpot!
Thank you for writing a review — we value your feedback.
The functionality of this app is excellent and the service was top notch and very fast. Highly recommend.
After six months, I strongly do not recommend Yotpo. It's a subpar product that is clunky and all over the place. Their admin interface is mismatched and terrible. Its waaay overpriced. Their outside marketing looks good, but once under the hood, you'll regret it.
Thank you for submitting a review, and apologies for any inconveniences you may be experiencing. We're constantly working to improve our products as well as our pricing and packaging options to ensure that they're easy to use and affordable. Our records show that our team was able to assist you, but if you're still experiencing difficulties, please let us know.
Great App, very useful for our barber and cosmetics products shop.
Pretty terrible overall definitely looking into a better service. If you sign up for the minimum plan and ever want to a free plan beware they cancel a lot of features you had on the free plan.
Hey Performance Fuel and Nutrition,
Thanks for taking the time to give us your feedback!
Regarding the features available on each of our Yotpo plans, we have listed these in the Yotpo admin and on our website. I would be happy to help ensure you have all of the features available on your plan set up correctly to use and enjoy!
I have reached out by email to see if I can help assist you with any issues you may be experiencing with Yotpo.
In the meantime, thank you again for your feedback and I hope we are able to help resolve these issues for you.
Best,
Melanie - Customer Care