Yotpo Product Reviews & UGC

When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.

It's a breath if fresh air when you can communicate and the other person understands exactly what you need. Excellent service and very knowledgeable. Wonderful experience!

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely.

Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!)

The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Amazing app with excellent customer service! Ian Christian was incredibly supportive throughout my challenging transition to Shopify. It wasn’t an easy move, but everything is now running smoothly. Thank you again for all your help!

Thank you
Daniel

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Doner is really great man, he understand the needs quickly and provide the best quality customer services. thanks

Shoutout to Sheila R who was super helpful!

They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.

Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!

Great Service and great support!

Special thanks to Vien who helped me out greatly.