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Nice app and certainly gets the customer to leave reviews. Has a whole lot of extra options if you pay. May sign up later to test other features, q&a with customers and social sharing of reviews seems a good idea. Nice enough app for free but has a huge amount of extras once you sign up for premium. What you do get for nothing is an app that really works and delivers results before you know it.
After a slight delay and some miscommunications with some issues first setting up, the customer service contact became top notch and fixed all my issues quite quickly.
Several times I was unable to give a blood donation due to my iron level being a little too low.I took Blood Builder for a couple of weeks before giving blood and it put my iron level up to where it needed to be.
Junalou helped me with an issue I had regarding the placement of the review and answered all my other questions along the way. Very professional, patient, and helpful. I highly recommend.
this app is very helpful thou i wish they would automatically add everytime to a new theme , but their service is great
This app is very buggy. It does the job, but not without a good deal of pain. Recently published reviews don't appear readily on the carousel. There's very little customization for what you pay for.
Thank you so much for taking the time to leave a review, we really do appreciate your feedback. We're sorry to hear you didn't have a great experience. We always encourage each of our customers to learn more about our products and pricing on our website before jumping on board, but understand sometimes it's just not the right fit!
Our team has reached out; if you'd like to get in touch, we'd be happy to help you further. In the meantime, thank you again for your feedback.
It helps a lot, and has a quick customer reply. I encountered a probelm when installing widget, the online customer service (Rhenant) help me fixed the problem.
We like Yotpo, but the best of the best is its customer service. We were stuck with an issue about our products and Mary Ann at Yotpo really helped us. She worked for two days until our problem was solved. We don't give them 10 stars on the review just because it is not available. We are just very happy with this service! Thanks Mary Ann!!
Awesome app! also customer service in incredibly helpful. Rhenant was very quick to solve my problem.
I had opened 2 accounts on a review app. The guy in customer service was very nice good with communication. He helped me resolve the issue. Thank you!!!
#UPDATE 10.05.2021 - I had another issue and the Yotpo-Team is just amazing! Especially Don who helped me with an irregular request. He did his best and I'm waiting for the results now. These people are great and will do their best to help you. Many Thanks !!! #1stREVIEW - Very helpful support! Anne is the best ;-) She solved all my issues and now everything is perfect. Thanks a lot again!