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Just installed it. i am not a code person. i asked the help and they nicely and quickly helped me out. in 5 min the app is up and published. great support!
Thank you for leaving a review, we really appreciate it.
great,The customer service is very patient to do guidance, help me a lot, this plug-in has rich functions, UI design is also my favorite type
Just installed the app and already see new positive reviews coming in with a strong open and conversion rate. Have had a number of questions for the chat support and both Lemuel, Daniel P and Nick S. were very helpful in getting me squared away. Now looking to get the Loyalty program set up. So far it's been positive and looking very promising....
We got some awesome help from Jonalou. We had problem with www.shop.lashia.se with reviews and I will give her all credit and fast answers. I will really recommend.
Sugar has given wonderful support service and provided a valuable solution to one of our requirements pending for a long time. Great customer support!
Thank you for sharing your thoughts with us!
Very nice support from Rhenant. He assisted us perfectly how to integrate the tool
Thank you for sharing your thoughts with us!
I just loaded this app. There are several steps to get it integrated with your shop. I tried on my own to import existing reviews and for some reason the way I listed the product handle in the CSV wasn't working. I contacted Support and immediately they set out to help me. Not only did Gimbert import our existing reviews, but he went ahead and set up our entire store! It really looks great and I'm excited to have reviews on each product page. I'm sure it will lead to more sales. In addition, I had a couple questions about the automatic emails. I chatted with Jo who easily answered all my questions and help me customize the emails to my liking. I actually decided to go with this app because I received an email from Yotpo for a review on a product I had personally ordered (Spoonful of Comfort). When I saw how easy it was to leave a review, I decided to try this for my own business. Still in the early stages but I'm already impressed with how quickly and efficiently their Customer Service worked.
Thank you so much for taking the time to leave your feedback. We're thrilled to hear we were able to help you set up and get started. Please feel free to contact us again at any time if you need any further assistance or if you have any lingering questions.
Insane, yotpo is the best collection of apps I found in my 5+ years of ecommerce experience. What makes it 10 times better, is the impressive customer service they provide. Give it a couple years and everyone will realize the value of having all there apps work in one ecosystem. Learn, adapt and make your store professional.
Customer service was amazing. Rilu, thanks for installing the code, doing all the required, and helping us with the smooth transition! You guys are amazing!
Good customer service support. Just downloaded and had someone respond to my CSS issue instantly. Have yet to use it outside of that