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Rilu was super helpful. He helped resolve my issue. It was a five star experience with Rilu. Thank you!
The is app is great, it integrates very well with SMSbump, although I think the admin interface would can be better. The live support chat they use on the admin panel is very weak, for example if you open a new tab, the chat will be disconnected. With that being said, the tool and the support team are very helpful (Rein and Howell), they are very responsive and patients, and would connect to your store and fix any issue you will have. I recommend installing the app.
Great app, we deliberated which review app to go with for a while, glad we went with Yotpo. Features work well, the ability to integrate it manually was perfect for us. Thank you.
I was referred to this app by winningwithshopify.com, we are early doors so not quite 5 stars but Djan at Yotpo has made a great first impression with the help and tech support. Gave our site a quick tweak to get it spot on.
Amazing customer service. Struggled to install the app properly and contacted support. Very quick and efficient help. Now the app works amazing. Already getting new reviews on my site. Thank you Yotpo.
Had great customer support from Edilyn B. She took the time to blacklist a few products as I was having a hard time with the process!
Allen M. was super helpful in providing a review summary for all our products and recipes as well!
The app is great, Ed from customer service helped a lot, went the extra mile to sort my problem, was also very friendly and attentive.
Poor App. Pathetic word limit with no way to post video. Unbelievable. You would think this is something easily resolved in the 21st century
5 stars to Allen customer service rep for helping me out. I would give the app 5 stars if I had the paid version and it was as good or better than the free one.
Amazing customer service. They helped me very quickly with a customization that I needed. Thanks a lot.
Thank you for your review. We're pretty big fans of our customer service, and we're happy to know you are too!