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The support I received was phenomenal. THANK YOU, JAN! I was having a few issues with the on-site widget showing reviews as well as getting star ratings to show on Shopify product collections. One of Yotpo's Growth Support Hero's by the name of Jan was incredibly helpful! Overall, loving Yotpo.
Wow! So happy to hear we are meeting the mark when it comes to support, One Strong Herd! Thanks for taking the time to leave a review :)
Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !
We appreciate your feedback, thank you!
Ed was very helpful and patient! :) Looking forward to getting everything set up as soon as possible!
Just downloaded but a great experience so far. I was faced with an installation issue and the live chat feature responded and fixed the issue promptly.
Great app and customer service. Very helpful team and respond very fast. Thanks for your service.They helped with all my issues
Kenneth John M helped me out with our self created problem on day 1 and was very quick and efficient!
I haven't really gotten to use it yet but their customer service is good Gimbert was great! ........
I don't have the patience to sift through all the help articles. Their 24/7 chat service is great and Mark was able to clarify things and get me up and running in no time.
GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!
I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now