评论 (7,098)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2020年10月3日

Amazing customer service. They helped me very quickly with a customization that I needed. Thanks a lot.

TecnoMarket
厄瓜多尔
11天 人在使用应用
Yotpo已回复 2020年10月4日

Thank you for your review. We're pretty big fans of our customer service, and we're happy to know you are too!

2016年1月28日

I used Yotpo when I was on Godaddy and loved how easy it was to work with. Shopify is a little tougher to get a handle on for me. Yotpo stepped in an did all my work. For someone who spends a lot of time with computer work, but is not adept, this was heavenly for me!
I ask crazy questions and get response and fixes quickly!
I think the ratings really help sales too!

Ofto Us
美国
11天 人在使用应用
编辑时间:2022年2月3日

The customer service is great! I had a problem setting up the widgets on my page and Ronel quickly assisted me and had everything up and going in a matter of minutes. Thanks Ronel for doing an excellent job! Update:
I needed help on importing my Facebook reviews to Yotpo and Nick explained to me exactly what I needed to do. Yotpo has the best customer service!

luxecosmeticspr
美国
11天 人在使用应用
2021年1月15日

at first i didnt know how to use this app and really thought is this app for me but its such a good app i would defo recommend this!!

MajesticVitals
英国
10天 人在使用应用
2023年1月19日

Excellent and professional support, quick and efficient.
Problem resolved in minutes, brilliant app.
Thank you

Yofeely
以色列
10天 人在使用应用
Yotpo已回复 2023年1月23日

Thank you for sharing your thoughts with us!

编辑时间:2017年9月24日

I uninstalled this app but still appear on My site. Do not install this app. Code can not delete

Freeshipping Center
中国
10天 人在使用应用
2021年1月24日

I am NOT technical! I just downloaded this app yesterday and got my first review. My customer couldn't type what he wanted cuz there was some technical glitch. I chatted w/ Mary Ann, whom by the way is not a robot, and she did a test and saw everything was ok on my end. She got my full review up on my site. Not being technical, I asked her the most basic questions how to use the app and she sent me detailed step by step instructions with pictures on the app. I really appreciated the fast response on the chat on a Sunday morning and I feel assured that now all my reviews that come in will be all set!!! This is the app for non techies!!!! Thanks Mary Ann and Yotpo for making an ap for all us new Shopify-ers who is just starting up!

Trestles Clothing Company
美国
10天 人在使用应用
Yotpo已回复 2021年1月26日

Thank you for taking the time to share your feedback, it means a lot. We're happy to hear you had such a positive experience with our customer service and that Mary Ann was able to get you up and running. Please do not hesitate to reach out to us again if you have any questions.

编辑时间:2023年2月9日

My first time chatting with them. They answered all my questions. Just getting started. I signed up today. Programs work well.

2 Weeks in, I gave them another call. I spoke with Lemuel today for almost 2 hours. Wonderful support. He answered all of my questions. He looked at my screenshots and filled in the blanks where I needed help. He was kind and patient and went above and beyond to help me and my small business. It took a lot of stress off me today. The software is pretty easy to use. I DON'T get frustrated as I have with other programs. Very grateful!

Table Talk Outreach
美国
10天 人在使用应用
Yotpo已回复 2023年2月2日

Thank you for writing a review — we value your feedback.

2023年7月31日

Great app for reviews and have received great support from Ronel R Thank you for all of your support Ronel i appreciate it

Cowhide Land
美国
10天 人在使用应用
2018年1月21日

Awesome app and excellent customer support!

Willow Birch Apothecary
美国
10天 人在使用应用