评论 (7,059)

整体评分
4.8
每个评分等级的数量
  • 91% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2020年12月21日

Needed some help and support was great, responded very quickly and resolved my query. I am happy with the support Gimbert gave me

In-Essence
英国
大约9小时 人在使用应用
Yotpo已回复 2020年12月29日

Thanks for leaving a review! We're happy to hear you had such a positive experience with our support team.

2022年11月16日

Do not use the review app especially if you are using SMS. the SMS Review requests will send to half of your customers at 3 am in the morning waking them up and leaving them disgruntled. There is no way to change the specific time settings either. When speaking to customer support they didn't seem to want to know about it. I had then asked for a refund due to their app not being able to do what is required and they have said they can not and will not process a refund. I have come across an app called judge.me and it is far better, the customer service is top tier and extremely helpful and they are only $15 per month.

Abeille Candles
新西兰
10天 人在使用应用
Yotpo已回复 2023年3月9日

We sincerely apologize for the inconvenience. According to our records, this issue has been rectified. If you have any questions or concerns, please feel free to reach out to our team for assistance.

2019年7月25日

For the price it's not worth it. There are other apps that offer everything this one does and more at half the price of even their lowest plan. I signed up for a pro plan and I still couldn't remove their logo from the review .
I CAN'T REMOVE APP????

Devobunch
中国
10天 人在使用应用
Yotpo已回复 2019年7月28日

Hey Devobunch,

Thanks for taking the time to leave your feedback.

Regarding the features available on each of our Yotpo plans, we have listed these in the Yotpo admin and on our website. I would be happy to help ensure you have all of the features available on your plan set up correctly to use and enjoy!

I have reached out by email to see if I can help assist you with any issues you may be experiencing with Yotpo.

In the meantime, thank you again for your feedback and I hope we are able to help resolve these issues for you.

Best,

Melanie - Customer Care

2022年5月13日

Lumiel.C was AMAZING, he/she (sorry not sure which one) helped me with a few issues and was very patient, extremely helpful for the customer service - thank you, thank you :)

The Lace Check
阿拉伯联合酋长国
大约8小时 人在使用应用
2022年11月17日

Jeorge Kenneth V helped me and patiently explained everything i had doubts about. Great service and in general great times of response.

Fátima by Henna Perú
秘鲁
大约8小时 人在使用应用
2021年5月31日

Very easy to set up. Just a few issues with the placement of the star rating and deleting our old review app. But Jo and James helped us very quickly. The whole set up was very smooth, and the app looks great on our site!

Otis Skincare
英国
大约8小时 人在使用应用
Yotpo已回复 2021年6月1日

Thank you for leaving a review, we really appreciate it!

2021年8月28日

Manny was just amazing. He added the review widgets for my website and went above and beyond to ensure that everything was working correctly. Thank you so much Manny - you are my hero!

Posh Muckerz®
英国
大约8小时 人在使用应用
2022年10月11日

Great support right off the bat! I accidentally uploaded our list from another app twice, and Jeorge helped me with correcting the mistake. In addition, Jeorge helped remove some special character errors which were preventing a proper upload. The back end of the app alos looks great with tons of features. We're excited to make this move to Yotpo Reviews!

Yoga Junkies
奥地利
大约8小时 人在使用应用
编辑时间:2021年11月15日

I've recently downloaded the Yotpo app to enhance my customer reviews. I had some difficulty adding the star review to display to exactly where I wanted it on the product page, but received fantastic help from Eduardo R - he was so quick to respond and was able to resolve the issue for me right away. Now my star ratings are displayed prominently and it looks awesome. Super happy with my experience with Yotpo so far :) I also received great help from Eunice with another query. Super quick to respond and fantastic customer service. Thank you.

hey harlow
澳大利亚
大约8小时 人在使用应用
2019年2月2日

Easy to use but its not cheap if you have 500 orders in a month the price is 199 dollars/ month. If you have more than 500 orders in a month you have to talk the sales team... wonder what that price tag will be??

Dick Johnson
芬兰
9天 人在使用应用
Yotpo已回复 2020年6月30日

Thanks for taking the time to leave a review. We've recently spruced up our pricing model! You can learn more on our website or on the Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose a package ranging from $19 to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to chat about the best fit. If you'd like to get in touch, we'd be happy to assist you further. Thank you again for your feedback.