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Manny was extremely helpful when answering all of my questions when it came to integration. Due to his help, everything went through seamlessly. Thank you so much for the help!
Prompt and helpful customer service. The support assistant I got in touch with via Live Chat was very kind and answered all my questions in a timely manner. The app is packed with so many useful features too!
Awful. You can't see how the app would show in-store. When you want to delete it, you have to give Yotpo permission. Very hard to use and even harder to get rid of
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
This app is awesome. but aliexpress reviews from aliexpress can't be imported automatically otherwise this is very nice app and support is very awesome thanks Don for helping me:)
Thank you for your review. We are constantly working on improving our product, and we truly value your feedback.
Don was great helping me out this morning. Answered all my questions promptly and make this in a very pleasent way. Thank you
We had an awesome setup experience! Within minutes we had someone on the chat supporting us. The app is setup and we're excited to begin using it!
$500 to get SEO features ... Is this for real?
I wish I could give negative stars. First, it isn't free like I was led to believe. Second, there was a code injected into my site and in order to cancel and uninstall, I have to "take the code out" which I can't figure out how to do. AND I'm supposed to submit a ticket and wait for a response... after I take the code out. They're making this so difficult. I don't think I've ever been this mad.
Thank you so much for taking the time to leave a review. We're so sorry to hear you had a negative experience. Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.
James was awesome helping me change the code on my review platform. Super speedy and did a great job!
Thanks to customer service John B, who solved my problem very quickly, the service is very good, and you can use their app. I think you'll like him.