评论 (7,079)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2024年11月5日

Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.

Skin Rocks
英国
1年多 人在使用应用
Yotpo已回复 2025年1月24日

Thanks for sharing your experience!

2024年11月7日

I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.

The Soap Coach
英国
8个月 人在使用应用
Yotpo已回复 2025年1月24日

Glad to hear the issue was resolved! Thanks for sharing your experience!

2024年11月22日

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Ciao Imports - Authentic Specialty Foods
美国
接近2年 人在使用应用
Yotpo已回复 2025年1月25日

Thanks for sharing your experience!

2024年11月11日

I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!

Chris Thompson Bags
美国
2个月 人在使用应用
Yotpo已回复 2025年1月25日

Thanks for sharing your experience! It’s great to hear the issue was resolved, even if it took extra time. Appreciate the feedback and recommendation!

2025年2月8日

Vien E. was so helpful and patient till my problems were solved. Thank you so much!

JODE
美国
5个月 人在使用应用
2025年2月28日

Working quite well. Ruzsel John & the support team have also very helpful with questions that arise.

drinkctrl.com
美国
9天 人在使用应用
2024年11月29日

We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!

Goon Guard Canada
美国
17天 人在使用应用
Yotpo已回复 2025年1月25日

That’s fantastic to hear! It’s great when support is knowledgeable and makes the process smoother. Thanks for sharing!

2024年11月22日

Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!

Displaysense
英国
5个月 人在使用应用
Yotpo已回复 2025年1月25日

Thanks for sharing your positive experience!

2024年11月6日

Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.

Bella Bella Boutique
美国
大约5年 人在使用应用
Yotpo已回复 2025年1月24日

Thank you for your feedback! We’re glad to hear the app and support have been great for you. Appreciate the recommendation!

2025年1月29日

Arven is great super helpful and very knowledgable. Recommend 100%

FabCreates
美国
8个月 人在使用应用
Yotpo已回复 2025年1月31日

Thank you for the recommendation! We appreciate it!