Yotpo Product Reviews & UGC , 6,840 条评论
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The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.
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I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!
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I reached out to Yopto on exactly April 16th for help with transferring my fera reviews to yopto. We are relaunching our company and have undergone a rebrand (product name changes), the only thing that has changed is the name of the products otherwise the product is the same. These are genuine reviews and when we reached out they responded with an excel file we have to use to format the review. We GAVE them the excel file they requested and responded promptly to all their questions. But instead of responding they have delayed our RELAUNCH. Instead of asking the right questions and genuinely helping they been assumptive and dismissive. I would not recommend this app or integration at all.
I love this app, it's really helpful for social proof.
Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth
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Great app. Even the Free version offers a lot of value! Customer service is also very helpful.
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Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.
Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you
Annanda Chaga Mushrooms
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Super fast response from Support. My problem was resolved within 10 mins. Unreal! Thank you John G. :)
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Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me.
Highly recommend!
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Excellent experience migrating to Yotpo from Judge.Me. Support has been wonderful so far!