评论 (6,937)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2021年1月25日

I utilize yotpo for my site reviews, and it’s been great. Being able to offer coupons in exchange for reviews has helped get customers to leave a review. I had to recently reach out to customer service because I changed my Shopify theme. Junalou was fantastic in getting my widgets back in order, and they were very quick to help me. I am so grateful for the positive experience!!

The Teal Bandit
美国
5年多 人在使用应用
Yotpo已回复 2021年1月26日

Thank you for your review. We're happy to hear you've had such a positive experience with our customer service.

编辑时间:2020年6月3日

Love this app. Incredibly easy to install :) We are also very happy with the technical support we receive from Yotpo team! They have been timely and courteous in response to our customization requests. Keep up the great work!
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UPDATE: Still going strong with Yopto. The support team has been incredibly responsive and we're VERY appreciative of their support!!!

Zyderma
加拿大
5年多 人在使用应用
2020年11月9日

Anne from Customer Support is an absolute superstar. She was able to help with my query of grouping reviews for product bundles with extreme efficiency and professionalism. Unprecedented CS, for a great Shopify app. Thank you once again Anne!

Silentmode
香港特别行政区
5年多 人在使用应用
Yotpo已回复 2020年11月9日

Thank you for leaving a review. We're pretty huge fans of our customer service team as well, and we'll definitely pass on your kind words to Anne.

编辑时间:2023年9月6日

Jeorge helped me greatly in updating my site with the reviews badge after i updated my theme and it disappeared. He also helped me import reviews via the Yotpo template so i could add my Ebay reviews to my shopify site.
Great support! Thanks again guys!

Ladybugfeet Jewelry Designs
美国
5年多 人在使用应用
2022年7月15日

Appreciate all of the quick help to resolve my issue! James nailed the problem and i can now move on.

GoofBoard
美国
5年多 人在使用应用
编辑时间:2020年7月1日

Have been using this app since we began with Shopify. There has never been an issue with it and their customer support team has been nice to work with! I believe that having these reviews have led to further sales from customers who see what others have to say.

Peace of Cloth
美国
5年多 人在使用应用
2023年3月23日

James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!

Dawna Marquette Jewelry
加拿大
5年多 人在使用应用
2023年4月6日

Very helpful. I did change apps and am no longer using, but good customer service until I did. Thank you.

Longevity Power
美国
5年多 人在使用应用
编辑时间:2023年8月8日

Yotpo works great, and any issues we had were quickly resolved by the team. I just had more things I needed help with, and Ronel R was able to help me out. He kept me in the loop with updates, and we had a meeting to discuss my issues. He was incredibly helpful.

Adesso Man
加拿大
5年多 人在使用应用
编辑时间:2023年6月24日

Outstanding and patient customer service chat support agent! John B. is very knowledgeable and helped me super fast and efficiently!

MIRACLE BODY NUTRITION
美国
5年多 人在使用应用