評論 (7,321)
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I appreciate the quick and comprehensive customer support available at Yotpo! Their availability to rapidly resolve time sensitive issues, resolve duplicates, provide 3rd party integration support, modify widgets as needed, and to migrate content quickly is so appreciated! Thanks most recently to Raney S for her quick assistance over chat!
10/10 I needed some technical help with the platform and raney took the time (and patience) to explain to me in details how to figure it out. very much appreciated! he made sure I understood everything I needed to. His instructions were clear and quick which was amazing. thank you!
Joian Z from Customer Support helped me export a CSV of our reviews, when I had trouble doing so myself. They were super fast and cheerful when responding and completely transparent, making sure I was updated throughout the entire process as the export took some time due to the number of reviews. Thanks for the help!
Thanks for the kind words! Speed, cheerfulness, and transparency are what we aim for!
I had some issues with my Yotpo integration, and Mr. Arven was incredibly helpful in resolving them. He demonstrated good knowledge of the platform and quickly provided clear, effective solutions. His communication was prompt and professional, making the entire process smooth and stress-free.
Thanks to his expertise, my Yotpo integration is now working flawlessly. I highly recommend Yotpo to anyone in need of a great social reviews app!
Yotpo has been helpful with us in terms of generating reviews for our products on our website and Warren P. and John G. of Yotpo support have been really helpful with us in modifying our product reviews as we do reformatting on our product listings. Thank you for all you do!
Great to hear Yotpo has been helpful with your reviews! we appreciate your feedback!
Vien Saints did an amazing job with customer support. We were able to share our collaborator code through Shopify and he was able to hop on and get all of the backend stuff done to fix some minor issues and I didn't have to lift a finger. Can't speak highly enough about my customer service experience with Yotpo!
Awesome to hear! We appreciate the great feedback!
Amazing app which we've been using for a few years along with other Yotpo products. The support is quick and always solves our issues and questions! (Raney S) was very helpful and truly appreciated.
I had a great experience working with Doner P from Yotpo Product Reviews. He was incredibly helpful and communicative throughout the entire process of getting our product catalog uploaded. Doner made sure everything was done quickly and smoothly, without any issues. His support was top-notch—efficient, professional, and very much appreciated!
Yotpo is a great tool for product reviews and retention, clean interface, fast and great support. Just combined two old products into one with syndicated reviews, Raney S from the support team was a great help with that.
I'm not the most tech-savvy person, so the UX is a little hard for me to manage - but the customer support I just received from Vincent C was top notch so I thought I'd write a review and give him a shoutout.
I had an issue with reviews populating in an area I did not want them, and Vincent came with both the solutions for future reference + he went ahead and took the 20 minutes (it would have taken me hours) to do it for me.
I really appreciate that kind of customer care.