Yotpo: Product Reviews App

Jeffrey M was brilliant in helping me with a billing issue we had. Thank you Yoypo!

Customer service was so helpful-- talked with Allen and he solved all of my problems and was super patient!

Arven S. at Yotpo provided exceptional support and was quick, prompt, and incredibly helpful. Truly appreciated!

Helpful and responded fast. My issue was fixed

I can't recommend this company. The product works fine, but they are not friendly to small businesses and have an overall "take it or leave it" attitude and pricing policy. We've used this app for YEARS. Macy's recently asked us to syndicate reviews so that all our positive reviews on our website would also show on Macy's. Yotpo not only refused to provide the data to them without "upgrading" our current plan, but the new plan they insisted on was a price increase of over 300%. Even worse, they required a full annual contract to do it.

That price alone would have eaten up the vast majority of any profit we might have hoped to increase at Macy's. So yeah, I found Yotpo's inflexibility to be no different from extortion, and very anti-competitive for a small firm like us. Thumbs down.

Customer service is a 10/10! Always try to be so helpful and quick in response! Some bugs, but hopefully Yotpo fixes them.

Ruzsel was very helpful in resolving an issue with our Yotpo Reviews App.

So far the support has been prompt, clear and helpful. Ethelbert Santos helped me quickly and clearly. I hope as I try to learn more of the features I will have the same experience that will continue to earn 5 stars.

Reymon provided a quick solution and assisted me with the scope of my inquiry. Thank you!

Vincent C really helped me today. He answered fast and accurate to my requests.