Yotpo Product Reviews & UGC

I have a few issues with it, mostly that it's uncustomisable without spending a LOT of money to upgrade from the free version. It's been fine though, for what it is, and has collected reviews which I'm grateful for.

Orly was great! He help me out a lot. He went through everything with me that I did not understand. Thank you so much!

レビューに表示される名前が注文時の氏名の「姓の一文字と、名前」のため、日本人だと注文時の個人情報である本名がほぼ全て表示されることになります。そのため、日本人からのレビューを受ける可能性がある店ではレビュー者の氏名が表示されないようにコードを追加する必要があります。
詳細を調べようと思っても、説明はすべて英語です。
しかし常に担当の方にチャットで問い合わせることができるようになっていて、サポートを受けることができます。慣れないコードのコピーで戸惑っていたところ、丁寧なサポートをしていただき、無事に導入することができました。
チャットが日本語でできるとさらに良いのですが、日本語は全く通じません。でもウェブ翻訳でも理解していただいて、サポートをしていただけます。
Rhenantさん、マークオリバーさん、ありがとうございました。

Very good app, works smoothly no issues at all. In mail reviews are very effective and have generated lots of great reviews for my site.

Only negative which is currently making me consider swapping is that SEO rich snippets and commenting are only included in the $400 a month plan. I do feel these should be included in the starter plan, as many other apps do.

The customer support was fast, friendly and efficient. They answered. My question quickly and resolved the issue.

The app is great. very user friendly. although i needed the developers help to install it. the only drawback for me was that you cant edit the email look and feel on the free plan. but on the plus side their support is FANTASTIC

easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.

After a couple days and a lot of contact between James C , Radly and me at the end the problem of not showing reviews on or side was fixed! Thanks a lot!

The customer service was great. Kenn T was really helpful and patient. However, I do have a complain with yotpo widget. I would like to show all my reviews in combination inside each individual product, this is not possible right now.

So far so good! Lots of very slick features. There are a few places where they are automatically doing things I'd prefer they ask my permission or preferences for, but nothing catastrophic. All around a solid app.