評價 (7,049)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2022年5月13日

I've used this app for several years now and every time I need help they have gone over and above with service. Most recently Radly helped me understand and fix an issue I was having with emails. Service is A+++++ Very happy with Radly and Yotpo! Thank you~~ Nicki Lynn Jewelry

Nicki Lynn Jewelry
美國
使用應用程式 接近6年
編輯時間:2022年3月9日

I used this app since my beginnings, and is a really amazing tool! I'm with the free plan and I had an issue and Nick from support helped me with all in seconds! super recommended!
Continue like that Yotpo! thanks!

ODILIA BRIDAL
愛爾蘭
使用應用程式 接近6年
2021年7月20日

Good customer service. The app interface could be a bit more user friendly though and there are delays with publishing reviews

HCO
澳洲
使用應用程式 接近6年
編輯時間:2019年2月16日

ok, but for the price, the support is not all that helpful.
can be glitchy for customers to use - and as we know, if it's too hard, customers give up trying to post a review.

Plant Essentials: Online Ecostore Wellness Store | Skincare Maker | Beauty Spa, Townsville QLD
澳洲
使用應用程式 5年多
2020年8月10日

Eh, personally I don't feel that it's good enough for $30 a month. Yotpo site isn't pretty, and its not very intuitive (they should def hire some UX designers). The one thing they are very good at, is upselling you to pay more for more features.

DIY Print Shop®
美國
使用應用程式 接近6年
Yotpo 已回覆 2020年8月11日

Hey,

Thanks for taking the time to leave your feedback, we apologize for your experience.
Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 a month.
Don’t hesitate to reach out to share more feedback with us on how to improve our product experience.
Thanks again for your feedback.

2020年2月5日

Excellent app. One of the most useful apps on the App Store! It has helped increase sales and get several repeat customers. Very happy with the customer service. We've tried other apps and never managed to get customers to write any reviews. But with Yotpo, most customers respond to the reviews requests.

Milky Sheets
澳洲
使用應用程式 接近6年
2021年11月16日

the support is amazing. Highly recommended app for reviews. Definitely more expensive than comparable apps but worth the extra dollars

Rugtastic
澳洲
使用應用程式 接近6年
編輯時間:2022年1月7日

Yotpo is a great app to collect and showcase customer reviews. Plus, they're always updating and adding new features to make the software an even better value. And, on top of that, they have amazing customer service. Recently, I received a lot of help from James E. on chat support when I had to manually add Yotpo reviews back to my site after a theme update. James' customer service was top notch!

Speakeasy Travel Supply Co.
美國
使用應用程式 接近6年
2020年11月25日

Top service. Super helpful! I had a problem with the placement of the reviews and they persisted to help even though im still on a free plan. I will cerntainly consider upgrading since i know customer service is this good. Thanks .

Bay Bridesmaid
紐西蘭
使用應用程式 接近6年
Yotpo 已回覆 2020年12月2日

Thank you for taking the time and effort to leave a review! We work hard to deliver the best service possible, and we’re glad to hear it's paying off.

2020年4月18日

Great app with professional staff ready to help in any situation. Highly recommend! Thank you very much and all the best for great team

Muscle Freak
波士尼亞與赫塞哥維納
使用應用程式 接近6年