Yotpo Product Reviews & UGC

I gave 4 stars because I have just installed and don't know how it works yet. But The customer service was awesome. Lemuel was very quick to help me install the app to my site. i am very grateful for the chat feature.!! Hopefully I can upgrade to the better plan sooner than later!! i think this will work out

Nice app, useful easy to use and blending well with site design.
Very Helpful customer service with online chat always on!

The app is great, functionally and aesthetically. I was happy with the customer service Yulia provided through email in helping me with my issues. I took one star off because I was hoping to have it customized a little but it wasn't possible. No big deal really! :)

The customer service replies fast, friendly and effectively. Ronel answered my questions with patience and understanding.

Good service so far. We'll see how it goes :)

The support team is great, helps in time record, especially Joian Z :)
The app is good but you have to pay for most of the options and the email customisations.

In our first few days using Yotpo reviews, I haven't been able to figure out how to do something twice. (I do think the app could benefit from tool tips, guides, and/or other more instructional info regarding setting up/getting started). Both times I used Yotpo chat and was helped very efficiently and effectively by the customer service team members. I am very pleased with their customer service so far. And I look forward to being able to speak to the rest of the app in the hopefully near future.

Great support - quick to assist when there are issues. I struggle with importing reviews from Cratejoy, because my files somehow omit information when saving to a CSV. Support takes the time to fix and import on my behalf.

i did not give this app a 5 star because it's not easy to find someone in support to help you without referring you to articles. For start ups, you might find that frustrating. Don't give up..This app really does have features start up need and that your customers will appreciate. I finally found someone to help

Great customer support - Jo & Ronel helped me out promptly to help solve in issue within settings. Haven't had the chance to utilise app fully, but so far would recommend.