評價 (7,097)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年1月23日

I would definitely recommend this product , primarily becasuse of the support offered.

Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.

Top quality service, thanks Daniel!

The Stainless Community
愛爾蘭
使用應用程式 大約1年
Yotpo 已回覆 2024年1月30日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2023年11月28日

Excellent app and excellent customer support. We've been using Yotpo for probably 8 years and highly recommend. Shoutout to John G who patiently answered every question I had about integrating with our new website today.

Blowfish for Hangovers
美國
使用應用程式 7年多
Yotpo 已回覆 2023年12月20日

Thank you for sharing your thoughts with us!

2024年7月10日

Application au top et support très réactif et disponible !

La Boite concept
法國
使用應用程式 13天
Yotpo 已回覆 2024年8月19日

We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!

2023年12月18日

Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me.

Highly recommend!

Orto Urban Gardens
澳洲
使用應用程式 6年多
Yotpo 已回覆 2023年12月20日

We appreciate your feedback, thank you!

2024年2月13日

Gabriel S. was such a great help and made setting up the review widget and star rating widget easy. He did all the work and was even able to move things to different parts of the page and helped with sizing and styling. Anything he couldn't help with he escalated to the developer to get it resolved. Thanks again!

Aria the Fox
美國
使用應用程式 大約1年
Yotpo 已回覆 2024年3月7日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2024年1月17日

Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.

Volcom Indonesia Online Store
印尼
使用應用程式 3年多
Yotpo 已回覆 2024年1月19日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2024年2月13日

Yotpo is easy to work with and I've been able to customize my Review widgets to an extent that I wasn't able to with our previous service. The customer service is also amazing. I spoke with Rhenant, and was helped within 5 minutes. So happy we switched over to Yotpo!

Capillus
美國
使用應用程式 1年多
Yotpo 已回覆 2024年3月7日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年5月13日

My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!

Twenties Beauty
美國
使用應用程式 14天
Yotpo 已回覆 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年3月18日

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
澳洲
使用應用程式 大約2個月
Yotpo 已回覆 2024年5月24日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2023年12月14日

Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!

Joffa Marketplace
美國
使用應用程式 大約1年
Yotpo 已回覆 2023年12月20日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!