Yotpo Product Reviews & UGC

Still working out the app and features, but Joian Z was a huge help on the chat in helping my issues .

Has tons of potential, but only for the companies that can afford $399+ a month. The free version is lacking in features and does not really compare to other free review apps. The next level up for $25 a month adds almost nothing extra. The account you really want is the Powerhouse+, because it honestly is great for new content and really putts your reviews to work. BUT the PRICE. $699 a month!!!

Great UI and tons of potential, but not ideal for DIY'ers just starting out. There are other options out there with similar features for $30-$100 month. Good luck everyone.

Just downloaded the app so I'm yet to see how it pans out. Customer service is great though! I'll be back to update my review in the future.

Excellent support team. The product has a good management interface, but needs clarity on some of the products and features.

Excellent app! But, ONE thing! There should be a way to remove the "Reviews by YOTPO on the bottom of the product reviews on a product page and on the bottom of the "Testimonials" tab pop-up. Looks very unprofessional and there should be a way to remove this branding stuff.. that is the only disappointment.

This app adds a nice touch to your online business. It's a way for customers to leave feedback and review their product/service. The only thing I had an issue with was embedding the code into my theme myself but Diane was very helpful in resolving the issue for me. With my permission she ultimately went into my theme and embedded the code for me. I would recommend for anyone starting a business. They have a free option available.

Great app! Really easy to use and looking nice on my store.

Katri

Not got any reviews yet but has great potential as a free app

Assistance was excellent. Answered all my questions promptly and helped me fix my issue. Just be aware with this app that anyone can review on your site (even your competitors) unless you change the settings.

i am using this app for few days now and had an opportunity to connect with their support team thrice. While on the first 2 occassions, my issue was addressed immediately and on the third attempt, i had to do a little convincing to get the associate to look into the issue rather than asking me to wait for 24 hrs.. overall the experience is good.