評論 (7,079)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年3月12日

Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!

Sprayway
英國
使用應用程式 3年多
Yotpo 已回覆 2024年5月24日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024年8月20日

The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well

My Store
美國
使用應用程式 大約1個月
Yotpo 已回覆 2024年9月20日

Quick responses indeed makes a difference. Thank you for sharing your experience.

2024年3月26日

Everything would have been fine if I hadn't noticed the problems that managers have been unable to solve for a long time. In fact, the support work is at zero level: one says one thing, the other says another, and as a result, something completely different happens. Support may claim something is impossible without providing evidence, and then apologize when evidence to the contrary is presented. ...

Goodevas
美國
使用應用程式 10個月
Yotpo 已回覆 2024年5月1日

Thank you for your feedback. We're sorry to learn that you're experiencing difficulties with our Reviews product. We sincerely apologize if it took time for us to respond to ...

2024年4月17日

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.

Etalon
美國
使用應用程式 大約1個月
Yotpo 已回覆 2024年5月24日

Thank you for sharing your thoughts with us!

編輯時間:2024年6月5日

I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!

Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)

Crafts4Kids
英國
使用應用程式 2個月
Yotpo 已回覆 2024年5月24日

Thank you for sharing your thoughts with us!

2024年8月17日

Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the

KwikShoppe
美國
使用應用程式 14天
Yotpo 已回覆 2024年8月19日

We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!

2024年5月22日

John G is the best! Highly recommend the app and customer service. Quick to respond and eager to help. All my issues were resolved.

Sandra Glynn Beauty Store
澳洲
使用應用程式 2年多
Yotpo 已回覆 2024年5月24日

Thanks for your feedback, we really appreciate it.

編輯時間:2024年6月21日

Just got the app and has been great! Needed help adding star rating and thanks to Doner P. we got it up in running! Customer service has been great so far!

update: we had to update our theme to the latest version so we had to re-add the star ratings. Ruzsel J was super helpful and fixed the problem

Pellemoda.us
美國
使用應用程式 大約1個月
Yotpo 已回覆 2024年5月24日

Thank you for writing a review — we value your feedback.

2024年7月25日

Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!

ToeBrow
加拿大
使用應用程式 6個月
Yotpo 已回覆 2024年8月19日

Thank you for the feedback!

2024年5月17日

John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!

Hide to Tide
澳洲
使用應用程式 5個月
Yotpo 已回覆 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!